Shipping Policy

After payment verification is finished, our warehouse team will complete sorting, quality inspection and packaging work within one to three working days before handover to designated logistics carriers. The fulfillment cycle applies to all orders across all product lines with no special delay rules for promotional goods or bulk sets. Each item will undergo simple visual inspection before packaging to reduce the chance of damaged or mismatched deliveries.

After parcels leave our warehouse, the standard delivery transit period ranges from six to twelve working days for all destinations. Tracking links will be sent to the customer’s registered email once shipments are handed over to logistics partners, allowing real-time monitoring of customs clearance and local distribution progress.

Our logistics team continuously monitors transit routes and customs processing progress. In cases of unexpected transit delays caused by external factors, relevant updates will be shared with customers automatically without the need for repeated manual inquiries.

All import tariffs, customs administrative fees, declaration service charges and other cross-border expenses generated during international clearance procedures will be fully covered by our team. Customers will not receive any supplementary payment notices from carriers or local customs authorities at any stage of delivery. All prices displayed on product pages are final settlement costs with no additional border-related charges passed on to buyers.

If customers encounter abnormal logistics status including lost parcels, severely damaged outer packaging or long-term stagnation in customs processing, all feedback must be submitted through the Contact Us page. Our logistics support group will coordinate with carrier partners to trace parcels or arrange follow-up solutions after verifying the order information provided by users.

All tracking records, customs filing documents and delivery feedback forms are stored uniformly for follow-up problem resolution. Support staff will provide clear, actionable guidance for every logistics issue submitted by customers.

All products are packed with protective materials matching product size and fragility to avoid breakage during long-distance transit. Recyclable packaging materials are used wherever possible to reduce unnecessary waste. Excessive decorative filler will not be added to standard shipping packages.

This shipping policy applies to all orders placed on the website. We maintain the right to adjust carrier cooperation arrangements while keeping the stated fulfillment and transit time standards stable for all customers. Any logistics-related consultation must be submitted via the official Contact Us entry on the site.