Terms of Use

1. Acceptance of Terms

All visitors, browsers and purchasing customers accessing this website confirm full acceptance of all content within these Terms of Use upon opening any page of the platform. These terms set binding rules for all online behavior on the site, including product browsing, account operation, order placement, message submission and content sharing activities. If any user disagrees with the clauses below, they must stop all access and use of this website immediately.
All inquiries regarding content within these Terms of Use shall be sent exclusively through the Contact Us page for official interpretation and reply.

2. Website Access Permissions

We grant users limited, non-transferable personal permission to browse, view product information and complete normal shopping procedures on the website platform. This access authorization is only for individual personal non-commercial use. Users are prohibited from copying, downloading, reprinting, redistributing or reusing any text, product pictures, layout design and graphic content from the website for external commercial operation without prior written consent from our operation team.
Users may not adopt automated access tools to scan, crawl, mass extract page data or repeatedly submit large volumes of request signals to the website server, which may cause server overload and affect normal page loading experience for all visitors.

3. User Conduct Restrictions

While accessing the website, all users must abide by standard civilized online conduct standards. The following behaviors are strictly forbidden during any interaction with the platform:
  • Sending offensive, insulting, discriminatory, violent or inappropriate content through the Contact Us message system;
  • Submitting false order information, fake delivery addresses or fabricated return reasons to interfere with normal warehouse and after-sales workflows;
  • Attempting to break through website access restrictions, tamper with page code or interfere with payment settlement system operation;
  • Using the website interface to carry out fraud, resale arbitrage or other behaviors that damage the normal operating order of the platform;
  • Distributing external advertising links, third-party store promotion information or irrelevant commercial content through message submission channels.
We reserve the right to restrict or block website access for users who violate the above conduct rules without prior notice, and relevant abnormal order records generated by improper conduct will not enjoy standard return and refund service support.

4. Product and Content Intellectual Property

All text descriptions, product pictures, page design layouts, brand positioning copy and product formulation introduction content displayed on the website are protected by intellectual property rules. Unauthorized reproduction, editing, secondary modification and commercial reuse of any website content is prohibited.
Users may only save product pictures and descriptive text for personal shopping reference and product selection needs. Any public reposting, commercial promotion use or partial modification of website content requires advance application and official approval submitted via the Contact Us page.

5. Account and Information Responsibility

When users fill in personal information during checkout or message submission, they take full responsibility for the authenticity and accuracy of all submitted content including names, delivery addresses and contact email addresses. Errors in manually entered information leading to delivery failure, parcel return or communication loss shall be handled by the user following standard return and re-delivery procedures at the user’s request.
Users shall properly keep all order reference numbers, payment records and system notification emails generated during shopping procedures. The platform will not bear responsibility for service delays caused by users losing relevant order inquiry credentials.

6. Third-Party Service Reminder

The website may connect with certified third-party payment service providers and international logistics partners to complete payment settlement and cross-border delivery services. Users acknowledge that third-party service providers operate under their own independent service rules, and we only take charge of coordinating order-related cooperation links between users and partners.
We do not control all service details of external third-party platforms and shall not be held liable for losses generated by independent operational rules of payment or logistics suppliers beyond our controllable scope.

7. Website Function and Service Adjustment

We maintain the right to adjust website page layout, category classification, product display mode and functional modules at any time to optimize visitor browsing experience. Temporary website maintenance may lead to short-term page access interruption, and we will arrange maintenance periods to minimize impact on normal order submission as much as possible.
We also reserve the right to remove out-of-stock product listings, adjust site discount activities and update service policy documents posted on independent policy pages without sending separate individual notifications to every registered user.

8. Exclusion of Liability

The website provides all product ingredient descriptions, efficacy introductions and shade display content for reference only. Individual skin adaptation effects of cosmetic and skincare products vary based on personal skin types and living environments. We do not guarantee absolute zero irritation results for all users after product use.
We are not responsible for service interruptions caused by uncontrollable external factors including network failures, regional internet access restrictions, logistics route suspension and official customs policy adjustments in different regions.

9. Termination of User Access

We may terminate or suspend any user’s access to the website immediately under the following circumstances:
  • Severe repeated violation of user conduct restrictions listed within this document;
  • Submission of multiple malicious false return requests to occupy after-sales service resources;
  • Use of automated scanning tools to overload website servers for long periods;
  • Other behaviors that seriously damage the platform’s normal operation order or infringe intellectual property rights of website content.
After access permission is suspended, all pending orders of the relevant user will still be processed according to original shipping, return and refund policy standards, while new order submission functions will be temporarily unavailable.

10. Revision of Terms of Use

We can revise the clauses of this Terms of Use at any time according to website operation optimization needs. Updated content will be published directly on the dedicated Terms of Use page of the website, and the revised version takes effect once released online. Continuous browsing and shopping behavior on the website after updates go live represents automatic recognition of the adjusted terms by users.

11. Contact Channel for Questions

Any doubts, feedback and consultation related to the content of these Terms of Use must be submitted through the Contact Us page on the website. Our customer service team will organize professional replies to all submitted questions within a reasonable processing time frame.